Our ambition

bpostgroup’s ambition is to be a reference in social sustainability in all markets we operate in, with a focus on three material areas where bpostgroup can have a significant impact:

Health & Safety of our people first: Become an employer of choice by creating an environment promoting physical safety and mental well-being

Be a career lifter for our employees: Be a career lifter, especially for short-schooled labor, by offering high quality employment and up-skilling and re-skilling programs, creating career paths within or even outside bpost

Champion Diversity, Equity and Inclusion across the group: Be an employer of inclusion and equal opportunity, where all people of every ethnicity, social background, religion, gender, age, and ability or disability – visible or invisible – feel welcomed and valued

Our achievements in figures

Social value




Customer Satisfaction


Women in management






Decrease in accident rate


> 600

People with large distance to the labour market trained to a job through bpost boost

Sustainable development goals

The goals set by the United Nations show us how to proceed to create a better, more sustainable future for all by 2030. These goals address the global challenges and are intertwined with the three values of bpostgroup: social value, environmental value and customer and citizen value.

  • Good health and well-being

    Good health and well being

    To ensure healthy lives and promote wellbeing for all at all ages we need to provide the right resources. 

  • Decent work and economic growth

    Decent work and economic growth

    We must review and reorganize our economic and social policies work towards eradicating poverty. 

  • Reduced inequalities

    Reduced inequalities

    We aim to contribute to reducing inequality within and among countries. 

  • Good health and well being
  • Decent work and economic growth
  • Reduced inequalities

Recent Initiatives

  1. The Safety Games

    At bpost, we train our employees on safety using ‘gamification’

  2. Mental Health and Wellness Employee Resource Group (ERG)

    In honor of Mental Health Awareness Month

  3. The Safety Register and Safety Performance Barometer

    bpostgroup implemented several initiatives


bpostgroup’s Code of Conduct was first issued in 2007 and last updated in December 2022.

The Code contains general principles that describe the values and ethical standards for everybody working in the group and enables appropriate responses in the event that it is not followed. These principles are reinforced by the relevant codes, policies and procedures that are in place across bpostgroup’s businesses, affiliates and ventures.

bpostgroup expects all its employees to comply with the Code of Conduct and use it as a reference in their day to day practice.

We involve the stakeholders and encourage them to get involved at every level of the company. We identify the stakeholders and take note of their expectations by means of existing approaches and processes: surveys, forums, social dialogue, reviews of contracts with suppliers and providers, customer feedback (particularly on social media) and roundtables. Our method of engagement is set out for each stakeholders below.

bpostgroup is committed to the highest standards of ethical behaviour in the protection and promotion of human rights (including freedom of association and collective bargaining, prohibition of forced labor, human trafficking, modern slavery and child labor).

bpostgroup has adopted and published a Human Right Policy and expects all people involved in the group’s business to respect the Human Rights Policy. There is zero-tolerance regarding violations of human rights and there are no exceptions to this Human Rights Policy.

A diverse environment allows the company to optimize interaction with its customers and stakeholders, and effectively respond to challenges in different ways. In that context, bpostgroup has designed a Diversity Policy aimed at creating diversity and inclusion awareness within the company. The purpose of this Diversity Policy is to support bpost employees and management in creating a culture in which diversity and inclusion are a daily practice. Diversity and inclusion are at the heart of bpostgroup’s values.